During the event, Ms Shelby spoke about motivational interviewing principles and techniques and how they can be used as an effective strategy for engaging clients in behavior change. She explained that motivational interviewing is a collaborative, person-centered form of interviewing to illicit and strengthen motivation for change.
It is used to seek to understand the person's frame of reference. Key to its success is reflective listening, expressing empathy, support of self-efficacy, rolling with resistance, and avoiding arguments. More.
VOICES Hosts Training Session on Motivational Interviewing